Customer Service

If you didn’t find your answer in our FAQs, please feel free to contact one of the departments listed below. Simply click on the appropriate link and send us your questions, concerns and/or feedback.



Benang Merah Komunikasi Agents

Benang Merah Komunikasi Agent for services, promotions, general questions. We accept for questions about products, consumers services and complaints service. Information about press release and case – matters relating to the general public, the news, to public service.

For fast inquiry you can contact several contact address bellow

General Email


Good Goverment & CSR


Blackberry Channels Pin

: C0022ED4E

Social Media Twitter


Social Media LINE


Benang Merah Komunikasi Corporate Sales

Bulk orders of 2 or more services, B2B related inquiries. For fast inquiry you can contact several contact address bellow. Benang Merah Komunikasi registered at Indonesian Creative Economy database, as public relation and creative communication firm.

Layanan Email Korporat Benang Merah Komunikasi Indonesia

E-mail :


Benang Merah Komunikasi Career Center

Opportunity to be more than an employee, Inspire and nurture the human spirit. Connecting with each other, with our customers and the communities we are a part of fosters a deep sense of purpose at Benang Merah Komunikasi. We believe we can all become a part of something bigger and inspire positive change in the world around us. That’s why we go out to do community service as a team throughout the year, partnering up with organizations to revitalize and enhance the neighborhoods we serve. For questions regarding internship opportunities, careers and vacancies. And the University of inquiry on the practice of employment for students.

General E-mail:


Benang Merah Komunikasi International Bank Account Information

First Century Bank (United States of America)

Account Number : 4016.4119.659.98

Routing Code Number : 0611.2008.4

Name Holder : Benang Merah Komunikasi

Account Type : Checking

Please Note!
  • Only ACH (US local bank) transfers in USD can be accepted
  • Transfers must be made from a company account
  • Transfers from individuals will be automatically rejected
  • Wire transfers are not supported
  • Transfers made from a company account owned by you cannot be accepted


Barclays Bank (United Kingdom)

Account Number : 007.014.10

Short Code Number : 231.486

Name Holder : Benang Merah Komunikasi

Please Note!
  • Only BACS and FPS (UK local bank) transfers in GBP can be accepted
  • Transfers must be made from a company bank account
  • Transfers in USD will be automatically rejected
  • Wire transfers are not supported


Bank of Tokyo-Mitsubishi UFJ (Japan)

Account Number : 502.9021

Bank Code Number : 0005

Branch Code : 804

Account Type : Savings / Futsu

Name Holder : ペイオニア ジヤパン(カ

Please Note!
  • Only Zengin System (Japanese local bank) transfers in JPY can be accepted
  • Transfers can be made from marketplaces only. Transfers from companies and individuals will be automatically rejected.
  • Wire transfers are not supported



Account Number : 3010.2868.0236.34

Bank Branch Name : 平安银行深圳新城支行

Bank Branch Province Name : 广东

Bank Branch City : 深圳市

Name Holder : 上海富友支付服务有限公司客户备付金

Please Note!
  • Only CNY currency transfer from Chinese marketplaces is supported
  • To receive payments successfully, the details in Chinese must be copied exactly
  • If you do not comply with the above guidelines, your payment will be rejected


We support Payoneer, PayPal Payment, and AliPay (Soon)


Company Information

Corporate social responsibility, investor relations, etc. For questions about business solutions and corporate services. Legal Counsel, Legal Alliance, cooperation can contact us or representative located in your country.

General Inquiry Partnership :

Affiliate & Partnership :

Sales Inquiry :


Legal & Abuse Information

Reporting a Violation or Infringement of Your Rights as described on DMCA page and Indonesian Intellectual Right (UU ITE) pages on this site can be subscribe and sent with this online form.

Legal Inquiry :

Customer Service Home


Please use the links on this page to email a specific department.


Work Hour (GMT +7 / Western Indonesian Time)


09:00 – 17:00


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09:00 – 15:00



Disclaimer: Benang Merah Komunikasi does not provide regulated advice and any view or recommendation given by Benang Merah Komunikasi is an opinion in good faith on the basis of the documents and information made available. Benang Merah Komunikasi cannot be held responsible in law for opinions expressed, nor should any such opinion be regarded as grounds for legal action. We will ignore all forms submission form that you send from this page if we do not find any information in accordance with the submission data you provide or manipulated information. Information regarding the provision of user (Terms of Use) as well as the protection of customer privacy has been set properly. By sending this message states concerned are willing to be in contact by Benang Merah Komunikasi and ensure the validity of the data that has been given.